Retail: sourced results
Vendors and case studies with documented, sourced customer outcomes in Retail.
Case studies
1-800-Flowers.com unifies data across 18 brands in 4 months and runs nightly batches 75% faster with Coalesce
7-Eleven scales self-checkout with a 0.5% issue rate on LogRocket
Vera Bradley lifts CSAT 8% in a single quarter with ActionIQ CDP
How AETHER grew revenue 11% after replatforming on Sanity
AG Jeans lifts conversion rate with Constructor
Ace Hardware drives 6X higher engagement with hyperpersonalized holiday shopping experiences
Grocery Outlet raised its app store rating from 1.6 to 4.8 stars with Alchemer in-app feedback
ALDI ONLINESHOP drives clicks back to its site with parcelLab
Brooks Running raises paid-search CTR 260% with an Amperity Customer 360
Catalyst Brands reaches 5x ROAS with Amperity's predicted-CLV segmentation
New Look boosts ROAS 50% and surfaces an £8.1m omnichannel opportunity with Amperity
APMEX doubles conversion rate with Dynamic Yield personalization
ASOS aligns 60+ Agile teams with Miro
How one A/B test led Avon to increase revenue by +35%
Babylist halves email production time with Iterable Nova AI
Backcountry increases data team efficiency by 30% with Monte Carlo
US beauty-supply retailer adds 500K monthly organic visits with seoClarity
Belk drives $35M in incremental revenue with Constructor
How Big 5 Sporting Goods saved 24K user hours with 64% auto-resolution using Aisera
Bonobos boosts recommendation conversions with Constructor
How Boohoo Scaled Test Coverage 9X After Retiring Its In-House Device Farm
How Burberry is increasing revenue with better data
Cajoo migrated from Shopify in 4 weeks and cut infrastructure cost 95% with Hasura Cloud
Caraway Home cuts package theft and WISMO with parcelLab
CARiD grows email-driven revenue 148% with Blueshift product recommendations
Chalhoub Group lowers acquisition cost 30% with Hightouch
THG Ingenuity lifts its acceptance rate 4.6% with Checkout.com
Checkout.com powers a 19% jump in Toolstop's approval rates
How Clarks drove $1.1M annual revenue from one insight
ARK Bokhandel lifts conversion 15% with commercetools composable commerce
Express improves time-to-market 400% with commercetools composable commerce
PLUS Supermarkets lifts successful order rate 89% with commercetools
Wild Fork Foods grows daily orders 58% on commercetools
Conrad Electronics streamlines returns with parcelLab
GMG reduces annual incident remediations by over 96% with CrowdStrike
Iconic American retailer adopts the Crownpeak hybrid CMS for content-driven commerce
De Mandemakers Groep raises conversion 26% after migrating to Optimizely
How Hunter Douglas Group turns AI conversations into revenue with Decagon
How Dune London increased average order value by +14%
See how Dunelm uses Auth0 to transform its digital infrastructure
Dutchie saves 33%+ on recording costs and cuts MTTR with LogRocket
Dutchie consolidates onto LogRocket for 50% cost savings
Kroger cut weekly support tickets from 700 to 7 with Dynatrace
Electrolux drives five-figure revenue in 30 days with BlueConic price-drop automation
FARFETCH drives customers back to its site with parcelLab
Fire & Flower cuts candidate follow-ups by at least 75% with Certn screening
Five Below lifts digital sales 22% with Blueshift AI personalization
Floward grew positive reviews 21% with Braze and WhatsApp
Fortune 500 retailer lifts customer reviews 10% with Quantum Metric
Big Lots improves on-time delivery by 20% with FourKites
Freshly Picked saves three hours a day on social with Agorapulse
Dynamic testing drives 10% CTR for Frontgate with Monetate
Hot Topic saves 800 hours a week and cuts candidate drop-off with LeverTRM
Imperfect Foods doubles weekly order volume with Split experimentation
incuda sees 50%+ more data consumers at retail clients using embedded Yellowfin
Global retailer identifies $2.5M in potential online sales with InMoment
Yo-Chi lifts Google Maps navigation clicks 92% with InMoment reputation management
Impact Dog Crates doubles its homepage conversion rate in 90 days with Intellimize
Kurt Geiger personalizes its homepage with AdaptiveCX
La Fée Maraboutée boosts revenue per user with AB Tasty Search
Lulu Hypermarket cuts customer wait times 85% and engages 3M+ users with Yellow.ai
Lovepop lifts sales 14% and doubles email engagement with Lytics
Madison Reed lifts subscription conversion 45% with Iterable cross-channel journeys
Marks & Spencer Greece cuts time-to-hire from 30 to 10-15 days with Recruitee
Max Stores re-engages dormant subscribers with a 41% open-rate comeback campaign in Moosend
7-Eleven improves case efficiency 93% with Medallia and ServiceNow
How Mejuri rebuilt its commerce stack on Sanity in six months
How Moss Bros. Group boosted revenue by +13%
How M&S grew revenue by £6.5M with real-time personalization on mParticle
How MR MARVIS lifted average order value 9.7% with shoppable content on Sanity
MUJI grows online revenue 50% with Adyen
Major department store chain saves $18 per returned item with Narvar
Fortnum & Mason cuts WISMO queries 50% with Narvar
Harry Rosen achieves a 13-point conversion increase with Narvar
IWA Wine Accessories reduces WISMO queries 47% with Narvar
Jo Loves cuts WISMO queries by nearly 95% with Narvar
Orvis recovers $185K in returns revenue and cuts WISMR 42% with Narvar
Seager retains 43% of returns revenue with Narvar
Nespresso increases CVR of recommended coffees by 18% with an interactive quiz
New Balance Chicago drives more in-store sales at lower cost with Unbounce
New Look reduces WISMO inquiries with parcelLab
Office Depot generates $6.9M with 1:1 personalization from Monetate
How The RealReal cut outside-counsel rates and reporting time with Onit
An optical retailer cuts supplier-contract signing from about a month to three minutes with Concord
Optoro builds data trust and saves 44 hours per week with Monte Carlo
Otrium cuts campaign launch time 70% with Hightouch Ad Studio
Pace Athletic lifts loyalty-driven revenue 264% with Yotpo
Bukalapak cuts incident-response SaaS spend 10%+ with PagerDuty
John Lewis & Partners cuts incident acknowledgment to 1-2 minutes with PagerDuty
Picnic improves MTTA and MTTR by 500% with PagerDuty
PartyLite grows revenue with embedded tracking pages
Patapain links 1,000 frontline staff across 61 restaurants with Sociabble
B2B social commerce company grows pipeline 129% with PathFactory content intelligence
Petco lifts conversions and revenue with Constructor
PETER HAHN elevates post-purchase communications with parcelLab
PetSmart personalizes loyalty for 70M+ members with Hightouch
Picard raises customer engagement with Sinch conversational RCS
LT Apparel cuts ad hoc reporting time 98% and closes in 5 days with Planful
How PUMA syncs global content operations with Sanity
Resident reduced data issues by 90% with Monte Carlo
ROSE Bikes doubles online sales after Spryker relaunch
The Royal Mint doubles web traffic and lifts conversions 20% with Optimizely One
Saatva earns 5-star ratings from 94% of customers with AskNicely
Central Group drives 10x reactivation revenue with Segment reverse ETL
Lush drives a 2,086% click increase in review snippets with Semrush
Sephora SEA drove a 132% uplift in purchases with a Braze in-app game
Simba Sleep achieves 9% revenue lift with real-time personalization
Caleres improved conversions by 25% with Sitecore
Skechers sees 30% uplift in conversion rate with Monetate
How Space NK increased checkout conversion by +30%
Specialty Box saves ~80 hours a month and doubles service efficiency with Hiver
S.T. Dupont doubles SEO revenue share with Botify
Sweetwater drives 22% more clicks scaling personalization with Blueshift
Rentoza drives 600% higher revenue per session in-app with Tapcart
Target Australia grows search revenue with Constructor
The Black Tux resolves 68% of contacts with AI on Gladly
How The North Face increased its CTA exposure rate by +50% with Contentsquare
True Classic lifts revenue per email with parcelLab
Vista lifts PayPal user conversion 20% during a global replatforming with Quantum Metric
Ulta Beauty projects 114% ROI and cuts training costs 40% with WalkMe
White Stuff lifts search conversion with Constructor
Wonderbox optimizes the customer journey with AB Tasty personalization
Rexall raises engagement and eNPS with WorkTango Surveys
Wyze cuts WISMO inquiries with parcelLab
Young Living transformed FP&A with a 500% productivity boost using Datarails
How Zenni Optical increased conversions by +3.5% and recovered $15M