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Cannabis technology platformSourced

Case Study: Dutchie consolidates onto LogRocket for 50% cost savings

Dutchie Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Dutchie
Industry
Cannabis technology platform
Challenge
Fragmented tooling across support, product, and engineering
Headline result
50% cost savings after consolidating onto LogRocket

Key results

50%
Cost savings
consolidating onto LogRocket
-60%
Misreported errors
reduction

The challenge

Dutchie serves a wide range of users, from multibillion-dollar companies to small shops, across complex regulatory integrations. It needed to measure product usability and support remote teams without maintaining multiple overlapping tools.

The solution

Dutchie consolidated onto LogRocket's Session Replay, Conditional Recording, and Product Analytics across its support, engineering, and product teams.

LogRocket is so integrated into how we solve our problems, I don't know what else we would do without it.

SI
Sean Ilenrey
VP of Support, Dutchie

The results, in context

After consolidating onto LogRocket, Dutchie reported 50% in cost savings and a 60% reduction in misreported errors, while gaining a clearer measure of new-product usability.

Products used

LogRocket Session ReplayLogRocket Conditional RecordingLogRocket Product Analytics