Case Study: Patapain links 1,000 frontline staff across 61 restaurants with Sociabble
Key results
The challenge
At Patapain, roughly 95% of the 1,000-person workforce holds frontline roles across 61 restaurants spread over 20 departments, making cross-site connection difficult. The bakery-restaurant chain wanted to link these dispersed teams and surface field successes.
The solution
Patapain launched an internal platform, 'Pépite', on Sociabble for frontline communication, chat, and employee-generated content, letting restaurants share directly with one another rather than routing everything through head office.
“We needed to create connections between our different sites, which can be several hundred kilometers apart.”
MTMélina ThoumazetEmployer Brand and Communication Manager, Patapain
The results, in context
Sociabble's published case study reports 98% user adoption within the first weeks, 88% monthly active users, 65% of users logging in at least weekly over 12 months, and more than 900,000 impressions generated in 2025, with over 80% of published content employee-generated. The figures are quoted from the original public source and dated to that page.