Case Study: Checkout.com powers a 19% jump in Toolstop's approval rates
Key results
The challenge
Toolstop, a UK online power-tools retailer, was losing revenue to slow checkout and declined transactions that its previous payment provider was unable to resolve.
The solution
Toolstop switched to Checkout.com, using Acquiring, Payment Methods, and the Unified Payments API, backed by UK domestic acquiring and direct connections to local schemes, banks, and issuers.
“We've seen our acceptance rates grow by 19%, this is largely down to Checkout.com's pro-active support and direct connections with local schemes, banks and issuers in the UK.”
NBNeil BruceEcommerce Manager, Toolstop
The results, in context
After switching, Toolstop's acceptance rates grew by 19%, attributed to Checkout.com's proactive support and direct UK scheme, bank, and issuer connections. Faster checkout unlocked an average of £22,000 in extra revenue per month.