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Retail & consumer distributionSourced

Case Study: GMG reduces annual incident remediations by over 96% with CrowdStrike

GMG Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
GMG
Industry
Retail & consumer distribution
Challenge
Roughly 10,000 malware and phishing attempts a month across 3,500 endpoints and 500+ stores.
Headline result
Over 96% fewer incident remediations per year

Key results

96%
Reduction in annual incident remediations
Over 96%; ~5/month to 1-2/year
12 hours
Threat investigation closure time
Down from 3-5 days

The challenge

GMG, a Middle East and Asia retail and distribution group founded in 1977 with over 500 stores and 120 brands, faced about 10,000 malware and phishing attacks a month across roughly 3,500 endpoints. Before deploying CrowdStrike, the team dealt with around five security incidents per month.

The solution

GMG adopted CrowdStrike Falcon Complete managed detection and response together with Falcon OverWatch managed threat hunting, running the single Falcon agent across its endpoint estate with plans to add a further 1,500 endpoints.

CrowdStrike is designed to protect our customers, staff and the business and that is what it has achieved. The value that delivers cannot be quantified.

PP
Prabhat Kumar Prabhat
IT Director, Technology and Security, GMG

The results, in context

GMG reduced annual incident remediations by over 96%, moving from roughly five incidents per month to one or two per year. Threat investigations are now usually closed within 12 hours instead of the prior three to five days.

Products used

CrowdStrike Falcon Complete Next-Gen MDRCrowdStrike Falcon OverWatch