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Case Study: Green Thumb Industries cuts incident response time by more than 90% with CrowdStrike

Green Thumb Industries Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Green Thumb Industries
Industry
Cannabis cultivation & retail
Challenge
A six-person security team protecting 5,000+ employees across 14 states with a slow, costly legacy tool.
Headline result
90%+ faster incident response, from 4-6 hours to under 30 minutes

Key results

90%
Reduction in incident response time
From 4-6 hours to under 30 minutes
17 min
Falcon Complete incident containment
Single incident
8x
Legacy tool cost vs CrowdStrike
Prior tool cost 8x more

The challenge

Green Thumb Industries, a cannabis company operating in 14 states with more than 110 retail locations, 14 cultivation centers, and over 5,000 employees, relied on a legacy security tool that cost eight times more than CrowdStrike. Its six-person security team faced incident response times of four to six hours.

The solution

The company standardized on the CrowdStrike Falcon platform, adding Falcon Insight XDR, Falcon Complete Next-Gen MDR, Falcon Exposure Management, Charlotte AI, and Falcon Fusion SOAR over time.

CrowdStrike kept giving us speed and context as we added modules.

CC
Christopher Clai
Senior Director of Information Security, Green Thumb Industries

The results, in context

Green Thumb Industries reduced average incident response time from four to six hours to less than 30 minutes — a reduction of more than 90%. In one case, Falcon Complete responded to and contained an incident in 17 minutes.

Products used

CrowdStrike Falcon Insight XDRCrowdStrike Falcon Complete Next-Gen MDRCrowdStrike Charlotte AICrowdStrike Falcon Fusion SOAR