Industry
High Tech: sourced results
Vendors and case studies with documented, sourced customer outcomes in High Tech.
Case studies
500%
Community ROI (up from 100%)
High Tech
Acer lifts community ROI to 500% with Higher Logic Vanilla
Acer · Sourced July 24, 2026
+60%
Customer report usage
High Tech
Act-On lifts customer report usage 60% by embedding ThoughtSpot
Act-On · Sourced July 24, 2026
64%
Growth in total members
High Tech
Board grows community members 64% with Higher Logic Vanilla
Board · Sourced July 24, 2026
67%
Fewer support tickets
High Tech
ChurnZero cuts support tickets 67% with a Higher Logic Vanilla community
ChurnZero · Sourced July 24, 2026
-88%
Time to insights
High Tech
Cox 2M cuts time to insights 88% and saves $70,000+ a year with ThoughtSpot
Cox 2M · Sourced July 24, 2026
-80%
Report requests eliminated
High Tech
Matillion eliminates 80% of report requests and saves £75,000+ a year with ThoughtSpot
Matillion · Sourced July 24, 2026
1200%
Growth in product discussions
High Tech
Reckon drives 1200% discussion growth with Higher Logic Vanilla
Reckon · Sourced July 24, 2026
75%
Reduction in time to answer
High Tech
TeamViewer cuts time to answer 75% with Higher Logic Vanilla
TeamViewer · Sourced July 24, 2026