Product
Balto Real-Time Guidance: sourced case studies
Every documented customer result that used Balto Real-Time Guidance, each traceable to its original published source.
+$250K
Monthly recurring revenue added
BPO & sales coaching
Balto flattens the learning curve and increases revenue for Arsenal Business Growth
Arsenal Business Growth · Sourced July 31, 2026
50%
Faster agent ramp
Pharmacy benefits
How EmpiRx scales faster and delivers "white glove" service with Balto
EmpiRx · Sourced July 31, 2026
34%
Call conversion rate (up from 13%)
Home improvement
Expo Home Improvements unlocks the impact of real-time QA tracking with Balto
Expo Home Improvements · Sourced July 31, 2026
$3.2M
Revenue saved in 3 months
Flooring retail
Transforming sales, QA, and customer service with Balto
Leading flooring company · Sourced July 31, 2026
30→1
Monthly compliance violations
Collections
From 30 compliance violations to 1: Midwest Fidelity
Midwest Fidelity Services · Sourced July 31, 2026
16%
Increase in sales
P&C insurance
How better discovery questions led to 16% more sales for National General
National General · Sourced July 31, 2026
70%
Compliance rate (up from 30%)
Medical billing & collections
How One Mnet Health optimizes compliance and QA with Balto
One Mnet Health · Sourced July 31, 2026
86%
Compliance score (up from <40%)
Collections
ONLINE Information Services uses Balto for more effective onboarding & collections calls
ONLINE Information Services · Sourced July 31, 2026
72%
Appointment set rate (up from 53%)
Home services
PJ Fitzpatrick's journey with Balto: enhancing sales and training
PJ Fitzpatrick · Sourced July 31, 2026