Product
Assembled Workforce Management: sourced case studies
Every documented customer result that used Assembled Workforce Management, each traceable to its original published source.
2x
Agent productivity
SaaS
Canva doubles agent productivity and cuts manual WFM work with Assembled
Canva · Sourced July 27, 2026
70%
AI containment rate
Real estate
EliseAI automates 50% of triage and reaches 70% AI containment with Assembled
EliseAI · Sourced July 27, 2026
2x
Faster resolution
Technology
Flexcar doubles resolution speed and contains 85% of inquiries with Assembled
Flexcar · Sourced July 27, 2026
13,000
Hours saved annually
Healthcare
FuturHealth saves 13,000 hours a year with Assembled Voice AI and Copilot
FuturHealth · Sourced July 27, 2026
95%
Schedule automation
Insurance
Marshmallow automates 95% of scheduling for 370+ agents with Assembled
Marshmallow · Sourced July 27, 2026
$957K
Documented cost savings
Insurance
NEXT Insurance saves $957K and lifts adherence to 85% with Assembled
NEXT Insurance · Sourced July 27, 2026
60%
Better average handle time
Education
Preply scales support 7x and improves AHT 60% with Assembled
Preply · Sourced July 27, 2026
5,100+
Hours saved annually
Fintech
Ramp saves 5,100+ hours a year and lifts adherence ~10% with Assembled
Ramp · Sourced July 27, 2026