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Telecommunications: sourced results

Vendors and case studies with documented, sourced customer outcomes in Telecommunications.

Case studies

25%
Improvement in response rate
Telecommunications

Air Comm improves response rate 25% and saves 195 hours a month with Hiver

Air Comm · Sourced July 24, 2026
30x
more survey responses in two months
Telecommunications

Airship's no-code native surveys grow Orange customer feedback 30x

Orange · Sourced July 27, 2026
<5 min
to create a custom proposal
Telecommunications

Blueface builds proposals in under 5 minutes and lifts a rep's sales 21% with PandaDoc

Blueface · Sourced July 24, 2026
250K hrs
projected saved annually
Telecommunications

SoftBank scales an AI agent-powered sales model, projecting 250K hours saved a year with Dataiku

SoftBank Corp. · Sourced November 24, 2025
45%
Lower mean time to resolution
Telecommunications

TELUS cut mean time to resolution 45% with enterprise-wide Dynatrace observability

TELUS · Sourced July 24, 2026
~$6M
at-risk annual revenue
Telecommunications

Large telecom identifies ~$6M in at-risk annual revenue with InMoment

Large Telecom · Sourced July 24, 2026
30x
Faster than manual testing
Telecommunications

KPN tests its design system 30x faster with Applitools Visual AI

KPN · Sourced July 27, 2026
5,000+ hrs
Estimated person-hours saved annually
Telecommunications

Lebara drives operational efficiency and customer engagement with Anomalo

Lebara · Sourced Jul 2026
7.37%
Conversion rate (from 3.8%)
Telecommunications

M1 elevates real-time telecommunications customer engagement with Tealium

M1 · Sourced July 24, 2026
5x
revenue opportunities
Telecommunications

MarketSpark 5x's its pipeline and revenue opportunities with ZoomInfo

MarketSpark · Sourced July 23, 2026
90%
fewer meetings
Telecommunications

MATE cuts meetings 90% and lifts productivity 40% with Asana

MATE · Sourced July 23, 2026
11 pts
NPS improvement
Telecommunications

Cox Communications lifts NPS 11 points and closes alerts 47% faster with Medallia

Cox Communications · Sourced July 24, 2026
6 sec
response time (from 20 min)
Telecommunications

Mobily cuts response time from 20 minutes to 6 seconds with Cognigy

Mobily · Sourced July 2026
35%
fewer missed appointments
Telecommunications

Openreach cuts missed appointments 35% with Cognigy proactive AI agents

Openreach · Sourced July 2026
Hours to minutes
response time reduction
Telecommunications

Pioneer Telephone cuts response time from hours to minutes with the Cybereason XDR Platform

Pioneer Telephone · Sourced July 24, 2026
15 → 2 days
new-agent development time
Telecommunications

Deutsche Telekom cuts agent build time from 15 days to 2 with Qdrant

Deutsche Telekom · Sourced July 30, 2026
~90%
fewer invoicing man-hours
Telecommunications

TDmobile cuts invoicing man-hours by nearly 90% with embedded Yellowfin

TDmobile Corporation · Sourced July 30, 2026
+57.97%
Sales uplift
Telecommunications

Real-time propensity scores enhance call routing for a leading telecom

Leading Telecommunications Company · Sourced July 24, 2026
10M+
customers served monthly
Telecommunications

True powers APIs serving over 10 million customers monthly with Tyk

True Corporation · Sourced July 24, 2026