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Industry

Banking: sourced results

Vendors and case studies with documented, sourced customer outcomes in Banking.

Case studies

35-40
eNPS range, up from -14 in 2020
Banking

Altabank breaks through an engagement plateau with Motivosity

Altabank · Sourced 2025
87.5%
Increase in insurance claim conversions
banking

Belfius lifts insurance claim conversions with a Sinch AI chatbot

Belfius · Sourced Jul 2026
50%
Reduction in contract turnaround time
Banking

AI CLM Increases BNY Mellon's Visibility Into Over 78,000 Contracts

BNY Mellon · Sourced 2024
$1.2M
Saved annually from fewer fraud false positives
Banking

Citizens Bank saves $1.2M annually and cuts IT costs 30% with Confluent

Citizens Bank · Sourced July 24, 2026
76%
Reduction in customer scam losses
Banking

Commonwealth Bank of Australia cuts scam losses with real-time GenAI from H2O.ai

Commonwealth Bank of Australia · Sourced Jul 2026
80%
Faster root-cause analysis
Banking

BMO slashed root-cause analysis time 80% with Dynatrace Grail

BMO · Sourced July 24, 2026
$18M
Fraud losses saved in 7 months
Banking

A global retail bank saves $18M in fraud losses with Glassbox

Global retail bank · Sourced July 23, 2026
10x
faster query performance
Banking

Leading regional bank achieves 10x query performance with Dremio and Iceberg

Leading Regional Bank · Sourced Jul 2026
2x
Faster time-to-market
Banking

Moneta cuts operational costs by two-thirds and doubles feature time-to-market with Databricks

Moneta · Sourced July 24, 2026
5 min
To identify all contracts affected by a data breach
Banking

Raiffeisen Bank International Accelerates Decision-Making with Data-Driven Contract Management

Raiffeisen Bank International · Sourced 2024
98%
ACH fraud-loss reduction
Banking

Texas Trust Credit Union cuts ACH fraud losses 98% with Plaid

Texas Trust Credit Union · Sourced July 30, 2026
3X
AI agent usage growth
Banking

UnionBank achieves 3X increase in self-serve users with Yellow.ai AI automation

UnionBank · Sourced July 30, 2026
$400K+
check fraud loss prevented
Banking

Cogent Bank prevents over $400K in check fraud loss with Unit21 dark web monitoring

Cogent Bank · Sourced July 31, 2026