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Fitness equipment ecommerceSourced

Case Study: Rx Smart Gear drove a 20% revenue increase after switching to Sendlane

Rx Smart Gear Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Rx Smart Gear
Industry
Fitness equipment ecommerce
Challenge
A fitness-gear brand wanted an all-in-one email and SMS tool that could also train its team on automations.
Headline result
20% increase in revenue from email and SMS

Key results

20%
Increase in revenue from email & SMS
7%
Average click rate across automations

The challenge

Rx Smart Gear (RXSG) is a San Diego-based maker of jump ropes and fitness gear selling through BigCommerce. The brand wanted an all-in-one email and SMS platform with reliable support and integrations that could also train its team on automations.

The solution

RXSG adopted Sendlane, integrating its BigCommerce store and apps like Justuno and building email and SMS automations with hands-on support and strategy training.

Sendlane's customer service is superior to any other service we have ever used. They taught our team how to build email and SMS automations from scratch.

EA
Ericka Arguedas
Digital Marketing Manager, Rx Smart Gear

The results, in context

After switching to Sendlane, Rx Smart Gear reported a 20% increase in revenue from email and SMS and averaged a 7% click rate across automations.

Products used

Sendlane Email marketingSendlane SMS marketingSendlane Automations