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Beauty ecommerceSourced

Case Study: Doe Beauty grew email revenue 23% monthly and cut costs 30% with Sendlane

Doe Beauty Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Doe Beauty
Industry
Beauty ecommerce
Challenge
A budget-focused lash brand needed lower email costs without losing retention performance.
Headline result
23% average month-over-month increase in email revenue

Key results

23%
Avg. monthly increase in email revenue
Month over month
56%
Increase in average order value
30%
Reduction in monthly email costs

The challenge

Doe Beauty is an online beauty retailer specializing in Korean silk lashes, with much of its online revenue coming from retention marketing. The team grew frustrated with Klaviyo's support and what it considered overpriced features given its slim margins.

The solution

Doe Beauty migrated to Sendlane for its usage-based pricing and unified toolset, rebuilding email campaigns and template libraries and adding link tracking for granular engagement data.

At the end of the day, Email Service Providers all offer the same thing. But Sendlane stands out because it has excellent support, super simple UX/UI and unbeatable pricing—It ticks all the boxes.

JW
Jason Wong
Founder, Doe Beauty

The results, in context

After moving to Sendlane, Doe Beauty reported a 23% average month-over-month increase in email revenue and a 56% increase in average order value, while cutting its monthly email marketing bill by 30%.

Products used

Sendlane Email marketingSendlane AutomationsSendlane Segmentation