Case Study: Cross-border remittance company adds an estimated $1.5M in annual revenue with Trulioo
Key results
The challenge
A digital cross-border remittance business serving more than 130 countries and over 70 currencies needed to maintain regulatory compliance across multiple markets while optimizing customer onboarding for speed and cost-effectiveness. Achieving this required precise allocation of data sources per market.
The solution
Trulioo conducted detailed data-set analysis and built tailored field and rule combinations for each country to optimize verification rates without compromising speed, accuracy, compliance, or user experience.
The results, in context
Trulioo reports a 4% verification-rate uplift in North America (about 6,500 additional annual users), a 21% verification boost in New Zealand and Australia (10,000+ new annual users per country), and a 2% uplift in the United Kingdom. With each percentage point of verification-rate uplift estimated at $56,000 in annual revenue, the company saw a total estimated annual revenue increase of $1.5 million and onboarded an additional 20,000 users annually.