Case Study: Global fintech company lifts identity match rates 18% with Trulioo
Key results
The challenge
A global fintech company operated across diverse markets with varying data availability and faced regulatory requirements, including Cyprus Securities and Exchange Commission mandates requiring validation against two independent data sources. It needed to streamline customer onboarding while satisfying these obligations.
The solution
The company deployed Trulioo Person Match with the no-code Workflow Studio, using advanced data sequencing and optimized ordering of local and global data sources tailored to its business needs.
“The two most important metrics were data availability and performance metrics. In the combination of these two metrics, Trulioo outperformed any other vendor that we've looked at.”
The results, in context
Trulioo reports an 18% overall increase in identity match rates. The company also expanded Trulioo Person Match into six additional markets.