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Supplements ecommerceSourced

Case Study: Obvi unified its stack on Sendlane and drove 34% of revenue from email

Obvi Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Obvi
Industry
Supplements ecommerce
Challenge
A supplements brand wanted to unify a two-vendor email and SMS stack without risking deliverability.
Headline result
34% of total revenue attributed to email with Sendlane

Key results

34%
Of total revenue attributed to email
11%
Average click-through rate
18%
Increase in email open rates
62,000
Repeat buyers across email & SMS

The challenge

Obvi is an online supplements and vitamins retailer managing roughly 200,000 customers on a stitched-together stack of Klaviyo for email and Postscript for SMS. The team wanted to unify its marketing operations without risking deliverability or revenue during migration.

The solution

Obvi migrated to Sendlane, consolidating email and SMS on one platform while cleaning its contact database, upgrading automation flows, and building new customer segments.

Sendlane promised to guide us through every aspect of the migration process so we could move as quickly and efficiently as possible… and they delivered 100%.

RS
Ronak Shah
Co-Founder & CEO, Obvi

The results, in context

After switching, Obvi attributed 34% of total revenue to email and reached an 11% average click-through rate, with email open rates up 18%. The brand counted 62,000 repeat buyers across email and SMS.

Products used

Sendlane Email marketingSendlane SMS marketingSendlane AutomationsSendlane Segmentation