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Women's health app (femtech)Sourced

Case Study: How Flo Health increased sign-ups 12.5x with Auth0

Flo Health Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Flo Health
Industry
Women's health app (femtech)
Challenge
A high-friction sign-up flow was costing new-user registrations.
Headline result
12.5x more completed sign-ups

Key results

12.5x
Increase in new-user sign-ups
After enabling social login
75%
Sign-up completion rate
Up from 6%
<1 mo
First use case in production

The challenge

Flo Health wanted to improve its registration experience without trading off security, and to reduce user churn during onboarding. Managing authentication in-house also drew focus from the app's core product.

The solution

Flo Health adopted Auth0 and enabled social logins, including Apple Sign In, along with Brute Force Protection. The first use case reached production in less than one month.

We were able to put our first use case in production in less than one month because with Auth0, everything was done by design.

AC
Alex Chervony
Software Engineer, Flo Health

The results, in context

After launching social logins through Auth0, Flo Health saw completed new-user sign-ups increase 12.5x, rising from 6% to 75%, along with a significant reduction in churn during onboarding. The team put its first use case into production in under a month.

Products used

Auth0 Social logins (Apple Sign In)Auth0 Brute Force Protection