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Business process management softwareSourced

Case Study: ARIS achieves 10x cost reduction with Auth0

ARIS Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
ARIS
Industry
Business process management software
Challenge
A legacy identity setup was costly to run and slow to change.
Headline result
10x reduction in identity costs

Key results

10x
Reduction in overall identity costs
80%
Faster to deploy identity features
From ~5 days to ~24 hours
16,000+
External identities migrated
Over a single weekend
2 to 1
FTEs to run identity
Two previously; now one administrator

The challenge

ARIS needed to operate identity at scale while reducing the operational effort and cost of its legacy setup. Moving changes between environments took time, and running the environment required dedicated staff.

The solution

ARIS migrated its external identities to Auth0, using Universal Login and Actions to build and test custom user journeys. More than 16,000 external identities were migrated over a single weekend.

Today, we can operate identity at scale more cost-efficiently and with less operational effort. Auth0 gives our team the freedom to move away from maintenance and focus on delivering true business value to our customers.

DB
Desislava Bogdanova
Director IAM, ARIS

The results, in context

ARIS reported a 10x reduction in overall identity costs and an 80% reduction in the time to deploy custom user journeys, cutting deployment of new identity features from about five days to roughly 24 hours. Where two full-time employees were previously needed, a single administrator now manages the entire environment.

Products used

Auth0 Universal LoginAuth0 ActionsAuth0 Enterprise Connections