Digital healthSourced
Case Study: Everlywell lifts Spanish-speaker conversion 3.5x with ElevenLabs voice agents
Everlywell Case StudySourced & dated by Case Study Desk
Key results
The challenge
Everlywell is a digital health company that runs outreach for health screenings and member engagement. Traditional IVR outreach converted poorly, particularly among Spanish-speaking members.
The solution
Everlywell deployed ElevenLabs Agents to power Eva Engage, a multilingual AI voice outreach system running in English and Spanish with zero-retention processing for privacy.
“The ability to quickly self-serve AI voice agents with hardly any setup, plus zero-retention processing for privacy, made ElevenLabs the clear choice.”
BLBlake LusenhopHead of Technology, Everlywell
The results, in context
ElevenLabs reports that Everlywell achieved 3.5x higher conversion among Spanish-speaking members and a 10% improvement in screening completion rates, both compared with traditional IVR.
Products used
ElevenLabs ElevenLabs Agents