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Case Study: Demandbase raises ACV 25% and competitive win rates 11% with Gong

Demandbase Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Demandbase
Industry
Marketing Technology
Challenge
Demandbase saw market opportunities but lacked data-driven insight to reliably find areas to improve and grow revenue.
Headline result
Demandbase increased ACV 25% in certain segments and competitive win rates 11% using Gong

Key results

25%
ACV increase in certain segments
11%
Competitive win-rate increase
15%
Onboarding time reduction
average
5%
Win-rate increase across the board

The challenge

Demandbase, a marketing-technology company, could identify marketplace opportunities but lacked the data-driven insight to reliably uncover where to improve and grow revenue. Leadership wanted visibility into team performance and competitive dynamics rather than anecdotal information.

The solution

Demandbase implemented Gong, using Deal Boards, call stats and trackers, competitive trackers, a weekly automated Risk Tracker email, and a Gong-Salesforce integration to standardize its sales process.

This real-time, real-world competitive intelligence is nearly impossible to gain without Gong.

JT
Jay Tuel
VP of Strategy, Revenue Enablement, and Sales Development, Demandbase

The results, in context

Demandbase reported increasing ACV by 25% in certain segments, competitive win rates by 11%, and win rates by 5% across the board, while reducing average onboarding time by 15%. The company attributes the gains to cloning the tactics of its top performers using Gong data.

Products used

Gong Deal BoardsGong TrackersGong Risk TrackerGong Salesforce integration