Case Study: How Reliance Matrix built enrollment presentations 3x faster with Bigtincan
Key results
The challenge
During open enrollment season, a 6-to-8-week annual stretch, Reliance Matrix spent significant time creating enrollment presentations, with authoring taking roughly 4 hours per document. The manual process strained the team during its busiest period.
The solution
Reliance Matrix adopted Bigtincan Readiness with AuthoringAI to automate content creation, add multilingual translation, and track engagement through microsites and text campaigns.
“Having content authoring and AI tools that automate some of the process is a significant relief.”
UWUrania WynperleEnrollment Solutions Manager, Reliance Matrix
The results, in context
Presentation authoring time dropped from about 4 hours to 1 hour on average, roughly 3x faster, and the team created 131 Brainsharks for 291 clients in 2024. Figures are quoted from Bigtincan's published Reliance Matrix customer story and dated.