Case Study: BigID reaches 10x security engineering efficiency with Torq
Key results
The challenge
BigID's security team was spending its days manually processing a high volume of alerts, creating the risk of burnout and inefficiency. The team wanted to remove repetitive tasks that lead to alert fatigue and refocus on building and solving critical security problems.
The solution
BigID built its automation strategy entirely around the Torq Hyperautomation Platform, using it for phishing use cases and both Tier-1 and Tier-2 analyst responsibilities. Torq's click-and-drag interface and out-of-the-box integrations with tools such as SentinelOne, CrowdStrike, Okta, Kandji, and Azure removed the need for manual API connections and connector development.
“What would normally require 10 security engineers just needs one or two with Torq.”
TYTyler YoungFormer CISO, BigID
The results, in context
According to BigID's former CISO, work that would normally require ten security engineers is now handled by one or two — a 10x efficiency gain. Offloading repetitive tasks freed the security team to concentrate on more substantial security initiatives rather than alert fatigue and false positives.