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Case Study: New Relic chose Aviso for forecasting consumption-based revenue

New Relic Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
New Relic
Industry
Software (Observability)
Challenge
Forecasting usage-based revenue across a complex, multi-SKU pricing model
Headline result
New Relic documents 99+% accuracy forecasting consumption-based revenue

Key results

99+%
ACR consumption forecast accuracy
Last quarter
12 SKUs
Consolidated toward one platform pricing model

The challenge

New Relic's business is primarily driven by consumption, making revenue difficult to predict across a pricing structure that spanned 12 individual SKUs. The company needed to apply AI/ML to data in its existing data warehouse and return forecasts without re-platforming.

The solution

New Relic pushed data from its existing data warehouse into Aviso, applied Aviso's AI/ML out of the box, and returned the enriched forecasts. The approach integrated consumption forecasting at the account level for revenue, prices, and quantities alongside traditional pipeline forecasting.

Aviso was the only company that we could push the data into Aviso from our existing data warehouse and apply the AI ML out the box, and then return the data back.

TN
Ted Noble
GTM Strategy and Operations, New Relic

The results, in context

New Relic documented 99+% ACR accuracy in forecasting consumption for the last quarter, supporting revenue realization for its usage-based business. The engagement accompanied a move from 12 individual SKUs toward a single platform pricing model.

Products used

Aviso Aviso AI Revenue Intelligence