Product
LiveAgent LiveAgent Help Desk: sourced case studies
Every documented customer result that used LiveAgent LiveAgent Help Desk, each traceable to its original published source.
96.5%
Customer satisfaction rate
Gardening Appliances
AquaSprouts reaches 96.5% customer satisfaction with LiveAgent
AquaSprouts · Sourced July 24, 2026
+75%
Faster email response
Fashion & Sports Retail
CS Apparel Group cuts email response time 75% with LiveAgent
CS Apparel Group · Sourced July 24, 2026
40%
Lower agent workload
Travel & Tourism
CVFR Travel Group lifts first-contact resolution 28% with LiveAgent
CVFR Travel Group · Sourced July 24, 2026
80%
Increase in engagement
Online Trading / Brokerage
M4Markets grows engagement 80% with LiveAgent
M4Markets · Sourced July 24, 2026
64%
Reduction in support staff
Digital Media & Publishing
Refresher cuts support staff 64% with LiveAgent
Refresher · Sourced July 24, 2026
+47%
Increase in support effectiveness
Web Hosting
WebSupport increases support effectiveness 47% with LiveAgent
WebSupport · Sourced July 24, 2026