Product
Cognigy Cognigy.AI: sourced case studies
Every documented customer result that used Cognigy Cognigy.AI, each traceable to its original published source.
99%
AI interaction success rate
Automotive
Bosch Mobility Aftermarket hits 99% AI success rate and cuts complaints 70% with Cognigy
Bosch Mobility Aftermarket · Sourced July 2026
70%
automation rate
Utilities
E.ON automates 70% of 2M+ annual conversations with Cognigy
E.ON · Sourced July 2026
6 sec
response time (from 20 min)
Telecommunications
Mobily cuts response time from 20 minutes to 6 seconds with Cognigy
Mobily · Sourced July 2026
35%
fewer missed appointments
Telecommunications
Openreach cuts missed appointments 35% with Cognigy proactive AI agents
Openreach · Sourced July 2026
25%
operational cost reduction
Automotive
Škoda Auto cuts operational costs 25% and hits ROI in under 12 months with Cognigy
Škoda Auto · Sourced July 2026
98%
user satisfaction
Automotive
Toyota runs 25+ AI agents with 98% user satisfaction on Cognigy
Toyota · Sourced July 2026
90%
positive sentiment score
Travel
Tripadvisor's Vesper voice AI scores 90% sentiment, live in 2.5 months with Cognigy
Tripadvisor · Sourced July 2026