Case Study Deskcasestudydesk.com
iManage logoSourced evidence · 6 studies

iManage: Customer Results & Case Studies

Document and email management platform for legal and professional services firms to organize, secure, and search knowledge work.

Verdict summaryUpdated July 30, 2026
100%
User adoption
$100,000
Records-management savings
99.95%
Platform uptime
Documented customersGateley, Rio Tinto, Hanson Bridgett, Menzies, Harper Macleod, and Gammage & Burnham

Is iManage trustworthy?

iManage is a well-documented vendor: Case Study Desk indexes 6 documented iManage customer stories across law firms, accountancy, and corporate legal teams, each carrying at least one hard, published metric. Every figure is quoted from iManage's own customer story on imanage.com and dated, with the source link recorded so you can check the claim yourself.

What results do customers get?

100%
User adoption
Gateley · 1,000+ users in 3 weeks
$100,000
Records-management savings
Hanson Bridgett · to date
99.95%
Platform uptime
Menzies · 20M documents
1M+
Documents onboarded in under 24 hours
Gammage & Burnham · universal API

Who uses iManage?

G
Gateley
Legal & professional services
H
Hanson Bridgett
Legal
R
Rio Tinto
Mining (corporate legal)
M
Menzies
Accountancy
H
Harper Macleod
Legal
G
Gammage & Burnham
Legal

iManage at a glance

CategoryLegal DMS · Document & email management
Founded1995
HeadquartersChicago, Illinois, USA
Employees1000-1500
PricingNot disclosed
DeploymentCloud, On-premise

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

What is iManage used for?
iManage is a document and email management platform used mainly by law firms, corporate legal departments, and professional services firms to store, secure, search, and collaborate on documents and matters, with modules for security, threat detection, and records management.
Are iManage's customer results documented?
Yes. Case Study Desk indexes 6 iManage customer stories, each with at least one hard quantified result taken from iManage's own published customer story on imanage.com and dated, with the source link recorded so the figure can be checked.
What kinds of results do iManage customers report?
Published stories report figures such as 100% user adoption (Gateley), $100,000 in records-management savings (Hanson Bridgett), 99.95% platform uptime (Menzies), and more than a million documents onboarded in under 24 hours (Gammage & Burnham).
How does Case Study Desk source these figures?
Each figure is quoted directly from the original public iManage customer story and dated. The numbers are iManage's and its customers' own published claims; Case Study Desk traces each one to its source rather than auditing the underlying data.