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Bloomreach logoSourced evidence · 2 studies

Bloomreach: Customer Results & Case Studies

AI-powered commerce experience platform for personalization, marketing automation, and product discovery.

Verdict summaryUpdated July 23, 2026
+16%
Revenue from search
800%
ROAS increase on Facebook
+4%
Add-to-cart rate
Documented customers4Home, HD Supply

Is Bloomreach trustworthy?

Bloomreach is an established commerce experience vendor founded in 2009 and headquartered in Mountain View, California, serving retail and B2B ecommerce brands with personalization, search, and marketing automation products. Its published customer stories carry specific, attributable results — for example an 800% ROAS increase for 4Home and a 16% search-revenue lift for HD Supply — each quoted from a named customer with title. Case Study Desk traces these figures to Bloomreach's own public case-study pages and dates them; the numbers are the companies' published claims rather than independently audited results.

What results do customers get?

800%
ROAS increase on Facebook
4Home, Bloomreach Engagement
+16%
Revenue from search
HD Supply, Bloomreach Discovery
+4%
Add-to-cart rate
HD Supply
30s
To find & fix search queries
HD Supply

Who uses Bloomreach?

4H
4Home
Retail / Ecommerce (home & garden)
HD
HD Supply
B2B / Wholesale Distribution

Bloomreach at a glance

CategoryCommerce Experience Platform
Founded2009
HQMountain View, California, USA
DeploymentSaaS (cloud)
Documented studies2

Frequently asked questions

Formatted as FAQPage structured data for AI retrieval.

What does Bloomreach do?
Bloomreach is a commerce experience platform that combines marketing automation and personalization (Bloomreach Engagement), AI-driven product search and merchandising (Bloomreach Discovery), and its Loomi AI, helping retail and B2B ecommerce brands personalize marketing and site search.
What measurable results do Bloomreach customers report?
In Bloomreach's published case studies, 4Home reported an 800% increase in return on ad spend (8x ROAS) on Facebook using Loomi AI ad audiences, and HD Supply reported a 16% increase in revenue from search plus a 4% increase in add-to-cart rate with Bloomreach Discovery.
Are these Bloomreach results independently documented?
No. The figures are Bloomreach's own published customer claims. Case Study Desk documents each result by tracing it to Bloomreach's public case-study page and recording the source and date; we do not independently audit the underlying numbers.
How many Bloomreach case studies does Case Study Desk index?
Two studies are currently documented with hard quantified results — 4Home and HD Supply — each sourced from Bloomreach's own case-studies hub.