Case Study Deskcasestudydesk.com
E-Commerce MarketplaceSourced

Case Study: Whatnot scales from 0 to a ~400-per-year experiment run rate with Statsig

Whatnot Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Whatnot
Industry
E-Commerce Marketplace
Challenge
Whatnot needed trusted, scalable experimentation across a fast-growing marketplace.
Headline result
Whatnot went from zero to 250 experiments across three quarters on Statsig

Key results

0 to 250
Experiments run
over 3 quarters
~400/yr
Experiment run rate
annualized
200+/min
Products sold
on the marketplace

The challenge

Whatnot, a livestream shopping marketplace where over 200 products sell every minute, wanted to build a rigorous experimentation practice. It needed results the whole organization could trust and a platform that could scale with its data.

The solution

Whatnot rolled out Statsig, moving to Warehouse Native experimentation and tuning technical parameters such as its CUPED lookback window from 7 to 14 days for meaningful variance reduction on key metrics. Feature flags and canary releases supported safer launches.

The results, in context

Whatnot went from 0 to 250 experiments over three quarters, a run rate of roughly 400 experiments annually. The company reported gains in gross merchandise value and activation rates as experimentation scaled, against a backdrop of more than 200 products sold per minute.

Products used

Statsig Warehouse NativeStatsig ExperimentationStatsig Feature Flags