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Case Study: Western Union launches a card program with Marqeta in under six months

Western Union Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Western Union
Industry
Money Transfer
Challenge
Western Union needed to launch a multicurrency card program quickly to give customers faster access to remittance funds.
Headline result
Western Union went to market with a multicurrency card program in less than six months using Marqeta, versus the six months to a year it says other platforms would have required

Key results

<6 mo
Time to market
vs 6-12 mo on other platforms

The challenge

Western Union, focused on financial inclusion for globally mobile customers, wanted to offer a multicurrency account experience in which remittance funds are disbursed to a physical or virtual card. Delivering this on legacy platforms would have required large-scale coding and a long time to market.

The solution

Western Union used Marqeta for card issuing, processing, and card management to build its multicurrency card experience, giving users faster access to their money without large-scale in-house coding.

Compared to other platforms that required us to do large-scale coding, required us to take well over six months to a year to go to market, Marqeta helped us do that in less than six months.

TM
Tom Mazzaferro
Chief Data and Innovation Officer, Western Union

The results, in context

Western Union reports going to market in less than six months with Marqeta, compared with the six months to a year it says other platforms would have required. The company describes Marqeta as a trusted advisor across card issuing, processing, and management.

Products used

Marqeta Card issuingMarqeta Card processingMarqeta Card management