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Case Study: Virgin Atlantic lifts approvals by almost 10% with Nuvei

Virgin Atlantic Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Virgin Atlantic
Industry
Airline & travel
Challenge
Improving approval rates and expanding into new markets
Headline result
~10% approval-rate uplift

Key results

~10%
Approval-rate uplift
authorization rates

The challenge

Virgin Atlantic needed a global payments provider with industry-leading technology and a human-led approach aligned to the Virgin brand. The airline sought a partner that could provide expertise to optimize its payment flow, help it expand into new markets, and improve approval rates in existing markets.

The solution

Working with Nuvei, Virgin Atlantic used authorization optimization and intelligent routing with local acquiring, and introduced new currencies to improve the user experience. Nuvei provided around-the-clock local guidance on authorization optimization as the airline moved into new markets.

The results, in context

Virgin Atlantic's authorization rates improved by almost 10% by working with Nuvei, driven by intelligent routing and local acquiring.

Products used

Nuvei Authorization optimizationNuvei Currency management