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Case Study: Caliente Mexico raises transaction acceptance rates 10% with Nuvei

Caliente Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Caliente
Industry
Online gaming & betting
Challenge
Improving payment acceptance for millions of players in Mexico
Headline result
10% increase in transaction acceptance rates

Key results

10%
Increase in transaction acceptance rate

The challenge

Caliente operates Caliente.mx, serving millions of players in Mexico, where transaction acceptance rate is a decisive factor in the business's success. The company needed stronger payment acceptance and access to local financial infrastructure.

The solution

Caliente partnered with Nuvei to gain direct connections to local financial institutions and advanced payment functionalities aimed at improving acceptance rates.

Our partnership with Nuvei has brought us a dramatic improvement. Now we benefit from direct connections to local financial institutions, and other advanced payment functionalities, greatly improving our acceptance rates.

GM
Guido Alberto Murguia Fernandez
CFO, Caliente

The results, in context

Caliente Mexico achieved a 10% increase in transaction acceptance rates by selecting Nuvei, per Nuvei's published case study.

Products used

Nuvei Local acquiringNuvei Acceptance optimization