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Case Study: Untapped New York lifts virtual-tour attendance 84% with Livestorm

Untapped New York Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Untapped New York
Industry
Tours & Experiences / Media
Challenge
Zoom screen-sharing lag and heavy video editing slowed events.
Headline result
84% more live attendees

Key results

84%
Increase in live attendees
142 of 189 registrants vs. 77 of 105 previously
2-3 hrs
Saved each week on video editing
Via automatic recording

The challenge

Untapped New York hit friction hosting virtual tours on Zoom, including screen-sharing lag when presenting media, time-consuming downloading and editing of on-demand content, and limited ability to make last-minute changes.

The solution

The company migrated to Livestorm for direct presentation integration without screen sharing, browser-based access with short presenter tech checks, automatic recording on event start, and engagement features like emoji reactions and chat.

The reason why we like Livestorm is the functionality of not needing to screen share. Period.

JR
Justin Rivers
Chief Experience Officer, Untapped New York

The results, in context

Live attendance rose 84%, from 77 of 105 registrants on the prior platform to 142 of 189 registrants on Livestorm. Automatic recording also saved the team an estimated two to three hours each week on video editing and processing.

Products used

Livestorm Livestorm