Education / Vocational trainingSourced
Case Study: How Unitech used 11x to automate lead response and generate 35% of pipeline in 90 days
Unitech Training Academy Case StudySourced & dated by Case Study Desk
Key results
The challenge
About 36% of Unitech's leads arrived after-hours and went untouched, with 12-24 hour response delays for after-hours prospects across its six campuses in Louisiana, Mississippi, and Alabama.
The solution
Unitech deployed Julian, 11x's inbound digital worker, to respond to and qualify inbound leads around the clock across the enrollment journey.
“Within just three months, Julian matched rep conversion rates with two-minute response times, without losing the human touch that matters.”
CBChris BordesChief Operating Officer, Unitech Training Academy
The results, in context
Julian cut speed-to-lead 99%, from 8+ hours to under 2 minutes, and generated 35% of pipeline within the first three months. Calls answered rose 74%, with Julian matching rep conversion rates while preserving a human touch.
Products used
11x Julian