Software — FintechSourced

Case Study: Unbanx hits a sub-90-second sign-up with Stytch SMS OTP

Unbanx Case StudySourced & dated by Case Study Desk

Key facts · TL;DR

Company

Unbanx

Industry

Software — Fintech

Challenge

Unbanx needed a secure onboarding that finished in under 90 seconds without password friction.

Headline result

Unbanx completed its three-part sign-up in under 90 seconds using Stytch passwordless SMS

Key results

<90 sec

Three-part sign-up completion time

The challenge

Unbanx, an open-banking consumer-data platform, needed a secure sign-up flow that could complete a three-part onboarding, including personal details and bank-account linking, in under 90 seconds. Traditional password requirements added friction that threatened that goal.

The solution

Unbanx implemented Stytch's SMS one-time passcodes for passwordless authentication, enabling rapid user verification without password creation.

“Without Stytch's passwordless SMS solution, we likely wouldn't have hit our 90-second sign-up goal.”
AM
Alan McDonald
Co-Founder and CEO, Unbanx

The results, in context

With Stytch's passwordless SMS authentication, Unbanx completed its three-part onboarding flow in under 90 seconds. The team credited the SMS solution as decisive in reaching that sign-up target.

Products used

Stytch SMS OTP