Case Study: Lighthouse lifts sign-up conversion 62% after switching from Auth0 to Stytch
Key results
The challenge
Lighthouse, a rental platform, found that Auth0's inflexible data structure prevented offering users a choice between email and phone-number authentication. Auth0's redirect-based flow created a clunky onboarding experience that reduced conversion.
The solution
Lighthouse implemented Stytch's SMS one-time passcodes, email passcodes, and session management in an embedded, mobile-first flow that lets users pick their preferred identifier and applies just-in-time authentication for added security.
“The documentation was very easy to understand and read. Also, the Stytch team responded super quickly to my questions about whether or not I could do certain things and updated the documentation the next day to reflect that.”
JGJack GrzechowiakSoftware Engineer, Lighthouse
The results, in context
After replacing the Auth0 flow with the embedded Stytch experience, Lighthouse reported a 62% improvement in its sign-up conversion rate. The team also cited clear documentation and responsive support during the build.