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Case Study: True Vintage lifts Black Friday conversion 156% without discounting

True Vintage Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
True Vintage
Industry
Fashion & accessories
Challenge
Drive BFCM sales without deep discounting
Headline result
Vintage-apparel retailer True Vintage raised conversion 156% and AOV 15% over Black Friday weekend using targeting instead of heavy discounts

Key results

+156%
Conversion rate
Black Friday weekend
+15%
Average order value
Black Friday weekend
10 min
To launch gift-card banner
campaign scheduling

The challenge

Vintage-apparel retailer True Vintage, which uploads around 200 products a day, wanted to drive Black Friday / Cyber Monday sales by targeting purchase-ready customers rather than relying on heavy discounts.

The solution

True Vintage used Nosto's Audience Insights, Personalized Emails, Content Personalization and Behavioral Pop-Ups, plus campaign scheduling, to target a VIP segment ahead of the BFCM weekend.

The results, in context

Over Black Friday weekend True Vintage documented a 156% increase in conversion rate and a 15% increase in average order value, with average visit value almost tripling. A gift-card banner was launched in about 10 minutes using campaign scheduling.

Products used

Nosto Audience Insights & BuilderNosto Personalized EmailsNosto Content PersonalizationNosto Behavioral Pop-Ups