Case Study: Cash Converters lifted course completion 15% with TalentLMS TalentLibrary
Key results
The challenge
Cash Converters Southern Africa needed a more cost-effective training platform that could maintain quality as teams scaled across roughly 90 franchised stores. Its previous LMS was unintuitive and required extensive administrative time.
The solution
The company adopted TalentLMS with TalentLibrary, a ready-made collection of more than 1,000 short courses, using its modern interface to simplify navigation for staff.
“I couldn't imagine that I'd find a better training platform without breaking the bank.”
BSBev SlabbertTraining & Development Manager, Cash Converters
The results, in context
Course completion rate increased 15% after adopting TalentLibrary across a network of about 90 franchised stores and more than 1,100 employees. Two of the company's five most popular courses came from TalentLibrary, and animated videos proved effective for non-native English speakers.