Case Study: Alarm.com lifted certification maintenance 80% YoY with Skilljar

Key results

The challenge

Alarm.com, a smart-home and security technology provider, needed to scale partner training beyond monthly in-person sessions. Its previous LMS lacked the functionality to support growth initiatives such as a certification program.

The solution

Alarm.com built Alarm.com Academy on Skilljar, combining virtual and in-person instructor-led training, recorded webinars, asynchronous courses, and certifications for external partners.

The results, in context

Alarm.com reported an 80% year-over-year increase in technicians maintaining their certification and expanded its course catalog by more than 400%. The academy accumulated more than 440,000 course registrations and 14,000 Alarm.com Certified Technicians.

Products used