Case Study: Sarah's Law Firm grows revenue 230% and expands to four offices with Smokeball
Key results
The challenge
Sarah Ostahowski founded her estate planning and elder law practice as a solo practitioner and initially ran it on generic client relationship management software. As the firm grew, she needed legal-specific software with templates, workflows, billing and Microsoft integration to run an organized, scalable business across multiple locations.
The solution
The firm adopted Smokeball for its all-in-one platform, deep Microsoft Office and Outlook integration for email and document management, automated workflows for recurring processes, a library of jurisdiction-updated templates, and firm-insights reporting on revenue by attorney, profitability by case type and office comparisons.
“Smokeball has allowed us to become a high-revenue producing firm with multiple locations, happy clients, and a happy team.”
SOSarah OstahowskiFounding Partner, Sarah's Law Firm
The results, in context
Since partnering with Smokeball, Sarah's Law Firm reports increasing revenue by 230% (stated as 233% in the narrative), hiring ten team members, and opening three additional office locations to reach four paperless Michigan offices. The firm now works around 40 trust plans a month, actioning them in one to two months.