Software (workflow orchestration)Sourced
Case Study: Prefect doubles its activation score with LogRocket
Prefect Case StudySourced & dated by Case Study Desk
Key results
The challenge
Prefect could not identify why users dropped off during onboarding and often misclassified inactive users as non-engaged. It lacked visibility into developer workflows that happened outside its UI.
The solution
Prefect implemented LogRocket's Session Replay and Product Analytics, using data-privacy features to obfuscate sensitive billing information while monitoring user behavior and activation.
“LogRocket is an empathy-building tool between Prefect and our customers.”
CRChris ReuterHead of Growth, Prefect
The results, in context
With LogRocket, Prefect reported a 2x increase in its activation score, along with an improved conversion rate and a clearer understanding of user behavior.
Products used
LogRocket Session ReplayLogRocket Product Analytics