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Fintech (credit building / marketplace)Sourced

Case Study: Pinwheel powers Pay by Paycheck for Perpay

Perpay Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Perpay
Industry
Fintech (credit building / marketplace)
Challenge
Manual payroll connection and no payroll-data visibility forced shipment delays and raised default risk.
Headline result
With Pinwheel, 65% of surfaced users set up payroll direct deposit connectivity, 15% of first-time customers get items shipped instantly, and fraud losses fell 6%.

Key results

65%
Surfaced users who set up payroll direct deposit connectivity
15%
First-time customers who get items shipped instantly
6%
Reduction to fraud losses
with Pinwheel Verify data

The challenge

Perpay, which offers a marketplace, credit card, and credit-building product repaid through automatic paycheck payments, needed paycheck-linked repayments to be as seamless as possible. Its initial approach relied on largely manual payroll connection and delayed product shipment until a qualifying direct deposit hit the account, while a lack of payroll-data visibility made long-term repayment risk hard to manage.

The solution

Perpay embedded Pinwheel's payroll connectivity into its payment-setup flow so customers can connect their payroll account and authorize paycheck-linked repayment in a few clicks. Pinwheel provides instant confirmation of income, employment, and updated paycheck routing, letting Perpay ship products immediately while maintaining risk controls.

The results, in context

After partnering with Pinwheel, 65% of users who were surfaced Pinwheel Deposit Switch successfully set up payroll direct deposit connectivity, and 15% of first-time Perpay customers get their items shipped instantly. Perpay also reported a 6% reduction to fraud losses using Pinwheel Verify data.

Products used

Pinwheel Pinwheel Deposit SwitchPinwheel Pinwheel Verify