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Consumer fintech bankingSourced

Case Study: Current achieves 2.2X more direct deposits with Pinwheel PreMatch

Current Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Current
Industry
Consumer fintech banking
Challenge
Changing direct deposit was a cumbersome, multi-step process that dropped users during onboarding.
Headline result
Current reported 2.2X more direct deposit enrollments, a 220% lift during the first 35 days of customer tenure, during a four-month pilot of Pinwheel PreMatch.

Key results

2.2X
More direct deposit enrollments
four-month PreMatch pilot
220%
Lift in direct deposit enrollments
during first 35 days of customer tenure
~7%
Lift in conversion for customers attempting a switch

The challenge

Current, a consumer fintech banking platform serving over 6 million Americans, treats early direct deposit connection as a critical onboarding signal of primacy. Historically, changing direct deposit required users to remember payroll passwords, copy account and routing numbers, or send forms to employers, creating friction at a decisive point in the customer journey.

The solution

From November 2025 to March 2026, Current piloted Pinwheel's PreMatch Deposit Switch experience, which identifies a member's payroll account using information already provided at account opening. PreMatch lets users authenticate with a one-time passcode instead of payroll credentials, bypassing the provider-search and login steps that are common drop-off points in first-generation deposit-switch flows.

At Current, conversion to direct deposit is a critical metric as it provides a clear, early signal that we're becoming someone's primary financial relationship. Since integrating Pinwheel's PreMatch product into our onboarding flow, we've seen a dramatic lift in direct deposit conversion, along with significant downstream increases in feature attach rates and revenue.

JS
Josh Stephens
SVP of Product, Current

The results, in context

During the four-month pilot, Current saw 2.2X more direct deposit enrollments, described as a 220% lift in enrollments during the critical first 35 days of customer tenure. The company also reported a nearly 7% lift in conversion for customers attempting a direct deposit switch, plus increases in other feature attach rates that drove higher downstream revenue.

Products used

Pinwheel Pinwheel Deposit SwitchPinwheel Pinwheel PreMatch