Case Study: Paddle saves at least 3.5 hours per contract with Juro's Salesforce workflow

Key results

The challenge

Paddle serves thousands of software sellers across hundreds of territories. As the business scaled internationally, managing contracts grew more complex, and back-and-forth negotiation could take up three to four hours of legal's time per contract. The manual, Word-based process was a time drain and made control harder to maintain.

The solution

Paddle adopted Juro and connected it to Salesforce so the sales team can generate contracts and send them for approval in four clicks without leaving their CRM. Legal retained control through standardized templates and an approval workflow.

The results, in context

Paddle's legal team reports saving at least three and a half hours per contract, and sales can draft and approve a contract in four clicks. Preparing and sending a contract, which previously took sales around 30 minutes, is now far faster.

Products used