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Health & wellness supplementsSourced

Case Study: Naked Harvest earns 11.5x loyalty ROI with Yotpo

Naked Harvest Case StudySourced & dated by Case Study Desk

Key facts · TL;DR

Company

Naked Harvest

Industry

Health & wellness supplements

Challenge

Growing acquisition without discounting

Headline result

11.5x ROI on Yotpo loyalty program

Key results

11.5x

Loyalty program ROI

Double the benchmark

40-50%

AOV increase for top-tier members

The challenge

Naked Harvest, a health and wellness supplement brand, lacked unified visibility into the customer journey and needed to boost acquisition without relying on discounts. Multiple disconnected ecommerce platforms created inefficiencies.

The solution

Naked Harvest adopted Yotpo Loyalty & Referrals together with Yotpo Reviews & UGC to reward top customers, reduce reliance on remarketing spend, and unify the customer experience.

“For how robust it is, Yotpo is one of the easiest platforms I've ever used.”
CB
Chantel Brayley
General Manager, Naked Harvest

The results, in context

Naked Harvest reported 11.5x ROI on its loyalty program, described as double the benchmark, and a 40-50% increase in average order value among top-tier loyalty members. Remarketing spend was reduced.

Products used

Yotpo Loyalty & ReferralsYotpo Reviews & UGC