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Case Study: Miss to Mrs Box attributes 25% of online sales to AfterShip tracking pages

Miss to Mrs Box Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Miss to Mrs Box
Industry
eCommerce
Challenge
Generic tracking plug-in handed the post-purchase experience to carriers
Headline result
How a bridal subscription brand turned tracking pages into a revenue channel

Key results

25%
Of online-store sales attributed to tracking pages
45%
Of store visits from AfterShip tracking pages
6.5%
CTR on tracking-page marketing assets

The challenge

Miss to Mrs Box, a Toronto-based global bridal subscription company, used a generic tracking plug-in that directed customers to carriers' tracking pages. As it onboarded more carriers, offering a curated, consolidated post-purchase experience became difficult.

The solution

Miss to Mrs adopted AfterShip Tracking for branded tracking pages and shipment notifications, using its marketer-friendly drag-and-drop builder and integration with 900+ carriers to hyper-personalize product recommendations by wedding-planning stage.

The biggest thing that AfterShip has done for us is giving us the ability to hyper-personalize our product recommendations with unique tracking pages that promote certain products based on the phase of the customer journey.

HL
Honson Lam
Director of Technology, Miss to Mrs Box

The results, in context

Per the customer story, 45% of online-store visits now come from AfterShip tracking pages, and marketing assets on those pages earn a 6.5% click-through rate. As a result, 25% of online-store sales are attributed to the AfterShip tracking pages.

Products used

AfterShip AfterShip Tracking