Case Study: Mishak Law creates documents 11x faster and cuts unpaid invoices 90% with Smokeball
Key results
The challenge
Mishak Law is a full-service family and criminal law firm in Greater Cleveland. Its previous provider offered field fills but lacked the conditional logic needed to truly automate document creation. Managing attorney Matt Mishak was also booking 60% of the firm's total billables, a sign his attorneys and paralegals were struggling to enter time and missing billable hours.
The solution
After evaluating multiple platforms, the firm adopted Smokeball for document automation, workflows spanning initial filings through pretrial, automated time tracking, customizable intake forms, billing reports, and a LawPay integration for payment plans, with automatic retainer threshold alerts to manage client expectations.
“Smokeball has revolutionized our practice, making it more efficient, consistent, and forward-thinking.”
MMMatt MishakManaging Attorney, Mishak Law
The results, in context
Matt Mishak estimates his paralegals now create documents 11x faster than with the firm's previous case management software. Using Smokeball's billing reports, retainer threshold alerts and LawPay payment plans, Mishak Law decreased its unpaid invoices by 90%, while automatic time tracking spread billables accurately across all nine staff rather than concentrating them on the managing attorney.