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Case Study: SoftwareOne automates global marketing reporting with Improvado

SoftwareOne Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
SoftwareOne
Industry
IT Services
Challenge
A global marketing team needed unified reporting without building data pipelines in-house.
Headline result
3X ROI during implementation by replacing in-house data engineering

Key results

3X
ROI during implementation phase
vs building in-house
2X
Ongoing ROI beyond initial setup
67%
Savings vs in-house build
80%
Of MarTech stack supported out of the box

The challenge

SoftwareOne's marketing organization operated across many regions and channels and needed consolidated reporting. Building and maintaining the required data integrations in-house would have been costly and slow to scale to global data and security requirements.

The solution

SoftwareOne adopted Improvado to aggregate and normalize marketing data across its stack. Improvado supported about 80% of the company's MarTech stack out of the box and scaled as usage expanded to global data.

The Improvado team exhibited excellent communication, making sure that new features and improvements were incorporated based on SoftwareOne's specific needs and requirements.

MM
Matt Meske
Revenue Intelligence Director, SoftwareOne

The results, in context

SoftwareOne reported 67% savings compared with building an in-house solution and a 3X return on investment during the implementation phase, continuing at roughly 2X ROI beyond initial setup. Reports that previously took hours were generated in minutes.

Products used

Improvado Improvado