Case Study: Microsoft Legal Operations scales contracting with Icertis
Key results
The challenge
Microsoft's legal operations team supports contracting at massive scale, with roughly 150,000 statements of work created each year and more than a million legacy contracts. Creating a short-form SOW took around 30 minutes, and contract review could run two to five days.
The solution
Microsoft deployed the Icertis Contract Intelligence platform to standardize and automate contracting, migrating over a million legacy contracts and enabling all 220,000 employees to act as procurement agents within governed workflows.
“Icertis has allowed Microsoft to simplify our contracting motions. All 220,000 employees can act as procurement agents and seamlessly flow through our contracting workflows.”
TOTom OrrisonDirector of Legal Operations, Microsoft
The results, in context
Icertis reports that short-form SOW creation time fell about 83%, from roughly 30 minutes to five minutes, and that contract review time dropped from two-to-five days to under two days. In the first month of deployment, 5,600 contracts and about 700 amendments were created.