Case Study: Mercedes-Benz drives procurement transformation with Icertis
Key results
The challenge
Mercedes-Benz managed hundreds of thousands of suppliers through a 25-year-old procurement system with non-integrated processes for RFPs, supplier selection, and contracting. The fragmentation created delays and made contract risks and obligations hard to track.
The solution
Mercedes-Benz implemented the Icertis Contract Intelligence platform, connecting contract information and processes to its sourcing systems so that sourcing and contracting operate together in a single tool.
“Icertis gives us a single point of truth, analytics capabilities, and seamless integrations with the rest of our enterprise software.”
JBJan BrechtChief Information Officer, Mercedes-Benz
The results, in context
Icertis reports contract turnaround time was reduced from six weeks to one, an 83% improvement, with the platform serving 6,000 buyers and streamlining a relationship with 500,000 suppliers. The system was deployed in five months, described as a record for IT deployments at the company.