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Case Study: A US hospitality group cuts security costs about 40% and response times to under 10 minutes with Huntress

Leading Hospitality Group Case StudySourced & dated by Case Study Desk
Key facts · TL;DR
Company
Leading Hospitality Group
Industry
Hospitality
Challenge
Costly legacy tools with slow response
Headline result
About 40% lower cost vs. legacy vendor

Key results

40%
Lower cost vs. legacy vendor
Approximate
<10 min
Incident response time
Down from up to 45 min
<1%
False positive rate
<24 hrs
Full endpoint deployment

The challenge

An anonymized US-based hospitality group operating over 10 offices and nearly 320 endpoints moved to Microsoft Azure and Microsoft 365 during the pandemic, but its legacy security provider priced at nearly double Huntress could not keep up. Threat notifications took up to 45 minutes to arrive, frequent false positives consumed the small IT team's time, and manual remediation drained hours.

The solution

In early 2025 the group deployed Huntress Managed EDR and Managed ITDR. Using Microsoft Intune, the EDR agent rolled out across all endpoints in under 24 hours, and the 24/7 SOC handled detection and auto-remediation, with the setup built to integrate with Microsoft 365.

Once Huntress is set up, I don't have to worry. If something pops up on a machine, it's auto-remediated or isolated so I don't have to be watching all the time.

IT
IT Director
Leading hospitality group

The results, in context

The group reported security costs about 40% lower than its legacy vendor while gaining more capability. Response times dropped from up to 45 minutes to less than 10 minutes for most incidents, all endpoints were deployed in under 24 hours, and Huntress delivered a false positive rate of less than 1%.

Products used

Huntress Huntress Managed EDRHuntress Huntress Managed ITDR